Refund, Returns, and Shipping Policy

Returns & Refunds

All sales are final. Due to the limited nature of our products and inventory, we do not accept returns, exchanges, cancellations, or refunds once an order has been placed.

If you receive an item that is damaged, defective, or incorrect, please contact us at GlitchApparelCo@gmail.com within a reasonable timeframe of delivery. Please include your order number, a description of the issue, and clear photos of the item and packaging. We will review your request and determine an appropriate resolution at our sole discretion.

We reserve the right to deny any request that does not meet the conditions outlined above.

Order Processing & Shipping

Orders are typically processed and shipped within 5–7 business days from the date of purchase. Processing times may vary during holidays, high-volume periods, product launches, limited releases, seasonal drops, and other unforeseen circumstances.

Any significant shipping delays will be communicated through our official website and/or social media channels whenever possible.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 24–48 hours for tracking updates to appear within the carrier's system.

Shipping Methods

Orders are shipped through trusted carriers, including USPS and UPS, using Ground, Priority, or comparable shipping services, depending on the destination and shipping option selected at checkout.

Delivery dates provided by carriers are estimates only and are not guaranteed. We are not responsible for carrier delays, weather-related disruptions, customs processing, lost or stolen packages, or any circumstances beyond our control once an order has been transferred to the shipping carrier.

International Shipping

International orders generally require longer transit times than domestic shipments. Delivery times vary by destination and may be affected by customs inspections, local postal services, holidays, weather conditions, and other factors beyond our control.

Customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by their country's customs authority. We are not responsible for delays caused by customs clearance processes or international shipping carriers.

Customer Responsibility

Customers are responsible for providing accurate and complete billing and shipping information at checkout. We are not liable for delays, additional shipping charges, lost packages, or delivery failures resulting from incorrect or incomplete information provided by the customer.

By placing an order with Glitch Apparel Co., you acknowledge that you have read, understood, and agreed to this Refund, Returns, and Shipping Policy.